Thank you for your patience and understanding as we operate the museum differently to ensure a safe environment for our visitors and staff.
Each of us plays a role in a safe museum visit, with social distancing and additional health and safety precautions in place. The CDC recommends wearing a mask in public indoor areas where the COVID-19 Community Level is high, regardless of vaccination status. Please check the CDC website for more information to help you plan your visit.
We prepared for our operations during the pandemic in partnership with NSF International. This was a thorough process, one that considered many variables including state and city guidelines, close coordination with city government and cultural center institutions, and ongoing discussions with our own staff and museum peers around the world.
- Masks are recommended for all visitors and staff.
- Social distancing required
- Advance timed tickets are recommended. Click here to get your tickets
- The CDC recommends wearing a mask in public indoor areas where the COVID-19 Community Level is high, regardless of vaccination status. Please check the CDC website for more information to help you plan your visit
- If you are showing signs of illness at any time, please visit at a later date.
- Social distancing is required; parties may remain together; children must stay with adults at all times.
- Use of some elevators may be limited; visitors who are able are encouraged to use stairs.
- Social-distancing markers are in place at the designated visitor entrances and elsewhere.
- Acrylic panels in front of the admissions and information desks and the museum shop cashier station.
- A no-touch or low-touch visitor experience.
- Enhanced cleaning of high-touch surfaces throughout the day; hand-sanitizer units stationed throughout the building.
- Click this link for more information on what food options are available; outside food and drink is not permitted.
- Wheelchairs and motorized scooters are available at the John R and Farnsworth entrances.
- An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is extremely contagious.
- In the interest of your personal safety and community health, please observe all the precautions listed above.
- Theater capacity will be limited to 50% to increase audience distancing.
- Purchasing advance tickets online is highly recommended; this will save time and reduce contact.
- Hand sanitizer stations have been installed throughout the theater.
- The DFT HVAC system is now equipped with MERV-13 filters to reduce airborne viruses and other airborne pathogens.
- DFT staff and volunteers have been trained to adhere to enhanced cleaning and COVID-19 prevention protocols in the theater, restrooms, front lobby and common areas.
If you have any COVID-19 symptoms, have been in contact with anyone known to have been exposed to or tested positive for COVID-19, please cancel your visit to the theatre—we will fully refund your order.
Can I just show up or do I need a reservation?
- Timed tickets should be reserved in advance online or by calling 313-833-4005. A limited number of tickets are available for each time slot to control capacity. Please consider the museum's closing time when making your reservation.
How do I make my reservation?
- Click here to reserve your timed ticket or call 313-833-4005.
Is there a time limit for my visit?
- Visitors are welcome to stay as long as they want. Please arrive within 10 minutes of your reserved ticket time.
Do I have to wear a mask?
- Masks are not required, however the CDC recommends wearing a mask in public indoor areas where the COVID-19 Community Level is high, regardless of vaccination status. Please check the CDC website for more information to help you plan your visit
Have the entrances and exits changed?
- All visitors will enter at the Farnsworth or John R entrances. Visitors may exit at Farnsworth, John R, Woodward or Kirby.
Can I still get food and drink at Café DIA or Kresge Court?
- Kresge Court and Café DIA are open with a limited menu. Outside food and beverage is not permitted.
Will the DIA Shop still be open?
- The DIA Shop will be open with limited capacity. The Shop is open for 30 minutes after the museum closes.
What will my visit look like?
- Visitor capacity will be reduced and controlled at all locations. Social-distancing markers will be in place at the designated visitor entrance and elsewhere. Visitors can expect a no-touch or low-touch experience.
What protocols are in place for interacting with staff?
- Acrylic panels will be installed in front of the admissions and information desks and the museum shop cashier station.
What sanitation protocols are in place?
- Enhanced cleaning of high-touch surfaces will be conducted throughout the day; hand-sanitizer units are stationed throughout the building. All high-touch interactives have been converted to no-touch where possible or removed from the galleries.
Will coat check or lockers be available?
- Lockers are available in the John R lobby; large bags are not permitted; no baby backpacks or children on shoulders; soft front-facing carriers and strollers are allowed. Unstaffed and unsecured coat racks are available in Prentis Court.
Are wheelchairs or motorized scooters available?
- Wheelchairs and motorized scooters are available at the John R and Farnsworth entrances.
What added safety measures are being done to ensure the health of DIA visitors?
- The DIA contracted with NSF International to develop a set of processes and protocols for ensuring the health and safety of our visitors and staff.
Will there be docents and volunteers available to give tours?
- No tours will be offered at this time.
What do I do if I start feeling ill while at the museum?
- Please report to a security officer who will assist you.